External & Internal Factors Essay

Verizon Communications, (NYSEVZ), formed by the optical fusion of Bell Atlantic and GTE, is matchless of the worlds leading providers of high-growth communications operate. Verizon companies are the largest providers of wireline and wireless communications in the United States, with over 137 gazillion gravel line equivalents and over 34 million wireless guests. Verizon is as well the worlds largest provider of print and online directory study. A Fortune 10 play along with more than 221,000 employees and $67 billion in 2002 revenues, Verizons orbiculate presence extends to over 30 countries in the Americas, Europe, Asia and the Pacific.As a fellowship of this size, corporate planning is a vital function to deal away and internal factors, in which, the companys goals or objectives are achieved. In addition, a well-defined strategic planning implemented allow for be the guidelines in dealing with each factor, much(prenominal) as, fast change, globalization, engineering s cience, e- concern, innovation, diversity, and ethics. We will sort down each factor as how Verizons line plans fix their objectives in being the leader of communications services.Rapid ChangeIf on that point are devil issues that characterize the challenges twenty-first century corporations face today, those issues privy be summarized as competition and change. (Dessler, p. 13) Rapid change is a greens factor that most corporations needed to prepare itself, in order, to be competitive. That is, Verizon is implementing a restructure of their lines of business. One of their focuses is constantly providing improvement of customer services for their customers, such as a faster meshing fraternity, bundling of services, or religious offering more flexible phone service (local & long distance) packages. The downturn of this restructure is precaution position reduction, in which, approximately 200 managers will be losing their jobs due to departmental merger.GlobalizationResear ch in the solid severalize engineering for the improvement of telephonyswitching systems do it possible the knowledge of a spic-and-span kind of electronic device which excessively helped the rapid evolution of com orderers. Computers were gradually interconnected through telecommunication lines. Initially they allowed terminals to access the main frame and later they were used to interconnect several computers in the network. In the early nineties these telecommunication networks covered most of the satellite with distinct communication technologies. An era of knowledge had been birth, telecommunication engineering for computer systems. These juvenile systems allowed information to travel at the speed of light. Such information exchange was the bases of a new economic phenomenon called Globalization of the world economy. The new profile will basically require the following,*To be continuously peculiar(a) and eager to keep updated with everyday change.*To learn and adjust fast to new administrative r kayoedines.*To contri juste and efficiently work in small teams.*The application and courage to look for new solutions, for technical and economic improvements.*To print one own ideas in a clear and objective way.TechnologyVerizon radio is on the cutting edge of technology. There are several different types of technology such as new DSL lines, dedicated internet access and Integrated T-1 access to name a few. As a growing business you would arrest a wide variety of choices procurable to you, in order to physique the type of network that you would need to conk in the most efficient way. Verizon also has a variety of services for networks, voice communications, they will also configure, manage and do project management for a business. A lot of customers dont have a sophisticated network department so in order to have a network that functions to its fullest potential these services would be a bulky benefit especially to a small business. There are al soseveral different types of programs for the disabled with a variety of issues such as speech, hearing, mobility and visual disabilities. Verizon has taken the external factors that affect them and have turned it into a positive business decision for all of their customers.E-BusinessAll over the democracy people are doing more shopping and dole outing over the internet. The technology that Verizon is climb uping will enable everyone to have the connectivity that is needed for uninterrupted connections. The Verizon website idler take you to the how to of e-commerce. Some of the items that you bathroom find there are how to develop a web site, ways to wash up your site ready to sell and the what to do and what not to do for your business. E-commerce is such a broad topic, but as the Web evolves more and more companies will start to reveal and sell on the web which will probably cause businesses to downsize some(prenominal) of their departments such as marketing and customer s ervice to name a few.InnovationAs Verizon tries to stay on the cutting edge of technology here are some of the things that they are attempt to do. There is a huge role out of FTTP which means Fiber to the premise. This will intend households to utilize more with less. The bandwidth on a fiber cable can handle far more traffic than on copper cable. Customers will be able to use their computers, fax, and telephone all on the alike line. It is very much like the DSL line that Verizon is also trying to role out. Digital Subscriber Line will allow you to do more with less. The cost factor between the two, DSL is much cheaper to put in than fiber. FTTP will have to all get put in new. From the cable in the ground to the cable at the customers premises. DSL can go over the existing copper lines so we will not have that extra added cost. Verizon also just came out with Sametime it is a way to chat through Lotus Notes. Now some users while emailing one another can also chat at the same ti me.DiversityVerizon is committed to diversity. They serve a diverse customer population and strive to have an employee body that reflects that diversity. This commitment is extended to their supplier relationship. Their belief is that having a wide range of suppliers is as critical to the companys success as having employees that relate to their customers, speaking their language, reflecting their tastes and preferences. The idea is to build customer loyalty, stimulate economic growth, and tap into the innovation and entrepreneurship for Verizon to be competitive. By including Minority, Women, Vietnam Era Vets & Disabled Owned Business Enterprises (MW/DV BEs) in their supplier chain, two main goals are achieved. Verizon positions their business for success and contributes to the economic prosperity of the communities they serve.In a speech for the National Minority Supplier Diversity Council portray meeting, Verizon chief operating officer Ivan Seidenberg assured minority supplier s of their commitment The question facing many a(prenominal) minority suppliers is will businesses cut back on their spending with us, when the discharge gets a little tough? Of course there are no guarantees for minority or indeed for any suppliers but I take to assure you that as much as diversity is a business strategy with us, its also a moral commitment an mental synthesis of who and what we fundamentally are. In good times and bad, were going to keep on the team that courts and cultivates minority suppliers, and were going to do our level crush to assure that minority suppliers are not disproportionately hurt when things get tight, as they are right now. This is my personal commitment to you, as CEO of Verizon.EthicVerizons code of business fill provides a partition on resolving ethic questions for the goal of helping them strengthen their connection with business partners and each other. Realizing that not every ethic questions has an easy coiffure and may require difficult judgment calls, this code of business conduct outlines the following steps to resolve these questions (a) define the situation (b) consult resources and (c) set about help from others. By defining the situation one might be able to find an answer to the question such as ar you concerned about a possible violation of a law, prescript or Verizon standard? There are three available consulting resources for their employees Verizon obligation/Code of Business Conduct/Corporate and department policies and procedures. Finally, employees are certified to seek help from their own manager, another manager, or a detail department like Human Resources, Legal, Verizon Security or the Office of morals and Business Compliance.In conclusion, Verizon has positioned itself to deal with these external and internal factors. This shows how their management has made strategic planning in keeping with the companys bang and in achieving their goals. In addition, their services and product s are the reasons why Verizon ranks among the top in leadership, service, diversity and innovation. Verizons inclusion on numerous best of lists in the country is a testament to these accomplishments. Also, Verizon prides itself on the relationships it maintains with business providers, and strives to promote a mutually beneficial business relationship based on the highest business standards of ethical conduct.Works CitedDessler, Gary. Management, Leading People and Organizations in the 21st ampere-second (2nd ed.), 2001. New Jersey Prentice Hall, Inc.Verizon website